Privacy Policy

Effective Date: 2nd October 2025
Company: Medilona Healthcare Pvt. Ltd.
Website: medilonahealthcare.com

Introduction

At Medilona Healthcare Private Limited, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring transparency about how we collect, use, and safeguard it.

This Privacy Policy explains:

  • What information we collect
  • How we use it
  • How we protect your data
  • Your rights regarding your personal information

By using our website, products, or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1. Personal Information

When you interact with us (through website forms, emails, or calls), we may collect the following details:

  • Name
  • Contact details (email, phone number, address)
  • Professional details (doctor’s clinic information, distributor details, etc.)

2. Non-Personal Information

  • Browser type and version
  • Device details
  • IP address
  • Pages you visit on our website
  • Usage patterns for analytics

How We Use Your Information

  • Provide requested products, services, or information
  • Respond to queries and customer support requests
  • Share updates on new products, offers, or healthcare information
  • Improve our website, content, and services
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Cookies and Tracking

Our website may use cookies to:

  • Improve user experience
  • Analyze website performance
  • Personalize content and communication

You can choose to disable cookies in your browser settings, though some features of the website may not function properly.

How We Protect Your Information

We adopt strict data protection measures, including:

  • Secure servers and encrypted communication (SSL)
  • Restricted access to personal information
  • Regular monitoring for unauthorized access or breaches

However, while we strive for security, no data transmission over the internet can be guaranteed 100% secure.

Sharing of Information

We may share your information only in the following cases:

  • With trusted third-party service providers (IT support, email services, analytics tools) under strict confidentiality agreements
  • When required by law, regulation, or government request
  • To protect our rights, safety, or the safety of users

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal and regulatory requirements)
  • Opt-out of marketing communications anytime

Third-Party Links

Our website may contain links to third-party websites (e.g., partner sites, references). We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

Children’s Privacy

Medilona Healthcare does not knowingly collect personal information from children under 18 years of age. If we discover such data has been collected, we will take immediate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Siya Piya Niwas, Singh Colony, Near Roushan Co-Operative,
Transport Nagar Kumhrar, Sampatchak,
Patna (Bihar) – 800026

Phone: 9708423890
Email: medilonahealthcare@gmail.com
Website: medilonahealthcare.com